"Jessica with Infinite Assistant helped me and my organization out tremendously today! I needed a poster updated with a new map, and she came through in a flash! The poster is beautiful, thank you Infinite Assistant!"
"Stephen and Infinite Assistant have been a HUGE asset and addition to our team. Our profitability has jumped up in a major way. Our team loves working with Stephen because he is both responsive and proactive. We interviewed and gave multiple supplementation companies an opportunity for our business, but it was an easy decision, in the end, due to the engagement of Stephen and the team. When closing times decrease and profitability increases...do I need to say more? I will recommend this company to anyone in our industry fighting to do this yourself. Let them show you what they can do. We HIGHLY recommend Infinite Assistant and Stephen."
"Stephen is highly intelligent and knows all the ins and outs about estimating a claim. The amount of knowledge that he has is impeccable. He knows exactly what items to include, has the numbers down to a science, and can find more items to put on there that insurance companies notoriously leave off. Leaving you and the homeowners excited!! Cha Ching!
When Stephen talks to the adjusters, he treats them with the upmost respect, creates a mood that enables him to be real and ask the hard questions but lightens it with a joke that has the adjusters hysterically laughing! His sense of humor makes it so easy to work with him and not to mention how above and beyond he goes for you. The time commitment to these claims are a lot of work. He gets a report back to you to give to the insurance company in unheard of timing. Not to mention his promptness on calling, texting, and emailing me back with all my random questions I’m shooting off to him. He always says no question is a dumb question so ask away. He equips you before, during and after at the job site for all the pictures insurance companies will need when improving your claim. He ensures the other trade estimates that are being sent is set up correctly for a seamless process.
I had the pleasure of getting to sit it on a call with Stephen (the insurance company failed to tell us our adjustor would be headed out of town for 8 days). Something that could make anyone frustrated, he approached it with care and compassion for the unresponsive adjuster. He had every person we spoke to laughing multiple times during the call. There is nothing like humor to make the insurance company feel like we are in this as a team working together to help the home owner.
Stephen treats everyone with respect, makes everyone feel valued and a part of the process. Not to mention the amount of money he can bring your claim to that insurance companies PAY!!! He also does all the heavy lifting for us! We are so proud to have Stephen as part of our team and I can not wait to have another claim to work on with him!! He has equipped our team with so much knowledge, guidance and resources to ensure we have all we need when filing our claims.
All in all you are doing yourself, your company, and your homeowner a favor by choosing Stephen and his team at Infinite Assistant. You will look like a hero but you will see, Stephen is the true hero! "
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